Delete your account

Two routes, either one is enough. You do not need to install the app or sign in to read this page.

From the app

1. Open SuisTesJ.
2. Settings → SuisTesJ Cloud.
3. At the bottom: Delete my account.
4. Confirm. A second question asks whether you also want to erase the local copy on this device; you can say no and keep your schedule.

By email

Write to support@suistesj.com from your account's address, with "account deletion" as the subject. We need nothing else: the sending address is what identifies you. We will never ask you for your password.

What is deleted

• Your account and its email address.
• Your courses and their notes.
• Your reviews, their dates and their history.
• Your synced settings.
• The list of your devices.

What is not deleted

The data on your phone

It is not ours and we have no access to it. It stays on the device, and the app keeps working there without an account. To erase it too: answer yes to the second question in the app, or uninstall it.

Billing records

Transaction data held by Google Play or the App Store belongs to those stores, and accounting obligations may require keeping a trace. It contains no revision content.

Your subscription

Deleting the account does not cancel the subscription. That has to be done in your Google Play or App Store account — see the terms, section 5.

How long it takes

Deletion requested from the app is immediate. An email request is handled within three working days, and at the latest within thirty days.

Before you delete

If you want to keep a record of your schedule, export it first: Settings → Export data. The file is readable and can be imported back. Export needs neither an account nor a subscription.